Loop
Platform
Explore the platform ReportsTrace campaigns through conversations to orders. Ask Loop for a report, refine it in chat, and save it for your team.InboxYour customers use seven channels. Your team answers from one inbox, with the customer’s history and a clear next step.CampaignsBuild audiences from purchase and engagement patterns. Follow each message’s delivery while Loop helps you understand the results.JourneysDescribe the follow-up and let Loop build it. Set the timing and conditions, preview your changes, and publish when ready.ChatbotsAnswer from your knowledge base, understand customer images, and check changes before publishing. Pass the conversation to a teammate when needed.CustomersEvery conversation and order adds to the customer record. Keep contact details, preferences, and purchase history together.
Use cases
All use cases MarketingConnect campaigns to conversations. Plan the next message with context.SalesKeep the enquiry, quote, and next follow-up together.Supply chain planningPlan stock and capacity around what customers ask for.Customer supportAnswer from the customer record. Hand over with the full context.Customer successMake the next visit or order part of the relationship.
Industries
All industries E-commerceBrowse → ask → orderClinics & healthcareBook → remind → follow upDental clinicsVisit → treatment → recallRestaurantsOrder → prepare → returnBeauty & aestheticsConsult → book → rebookReal estateEnquire → qualify → viewTravelPlan → prepare → travel
CustomersFAQ AboutContact
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All use cases

Supply chain planning

Plan for what people actually want.

Connect customer requests to stock and the next replenishment decision. Loop gathers the evidence; your team confirms what can happen.

Talk to us
From request to plan
Customer requests

Is sand coming back?

Let me know when you have it.

Everyday linenSand
Stock
Unavailable
Demand signal
Repeat requests
Replenishment draft Review another run

Check supplier timing before committing.

Supplier timingTo confirm

Stock data via your connected system

Read the missing demand

A sold-out item disappears from sales. Not from conversations.

Look at requests for the sand linen alongside its stock record. Keep unanswered questions visible before deciding on another run.

Customer requests

Is sand coming back?
Can you let me know when it’s available?
I’m looking for the sand finish, not white.

Still needs a personAsk the supplier for lead time and minimum order quantity.

Connected stock record

Everyday linen · sand

Item
Everyday linen · sand
Available stock
0 units
Next delivery
Not confirmed

Loop can work from the orders and stock you connect. Supplier commitments still need confirmation.

Look ahead with Loop

Bring demand and supply into the same decision.

Customer interest is visible. The delivery date is not confirmed. Keep both facts in the decision.

Sand linen · replenishment review
Evidence
Repeat requests for sand; no stock available
Missing information
Supplier lead time and minimum quantity
Proposed next step
Request supplier confirmation before choosing quantity
Awaiting supplier confirmation

Keep the commitment with your team

Review quantity, cost and lead time with the owner before placing an order or promising a date.

After the stock arrives

Go back to the people who asked.

A stock update can start a relevant follow-up. The product, audience, and message are reviewed together.

Connected inventory updateSand linen · available again

Who receives the update

Asked for sand linen and still waiting

Leave out customers who already ordered or opted out.

Ready to review
The sand linen you asked about is back. Would you like the product link?

A useful answer to an existing request.

From teams using Preboot

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Homely

5 / 5
The best API platform. They’re practical and very flexible, and the after-sales service is outstanding.
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