Loop
Loop runs marketing and customer engagement for businesses that sell through chat. It works inside your own platform, across every conversation, order, and campaign, so it doesn't just give advice: it notices problems, makes decisions, and executes them.
A dashboard shows you charts.
An agency sends you a report.
Generic AI gives you advice.
Loop does the work.
Always on
An employee works eight hours. Your customers don't. Loop covers the gap: every night, every weekend, every holiday.
2:14 AM
A customer asked about sizing. The bot answered, took the order, and tagged the conversation.
6:40 AM
A campaign started spending on the wrong audience. Loop flagged it with the fix already drafted.
9:00 AM
You open Preboot. The win-back campaign for a segment that went quiet is waiting for your approval, reasoning attached.
Illustrative morning. Your inbox will write its own.
The pricing problem you keep postponing. The weekly review that never quite happens. A person forgets — or politely stops reminding you. Loop doesn't. It brings the thing back, fix already drafted, until it's actually handled.
Full context
Same question. Watch what context does to the answer.
How do I grow my repeat sales?
Great question! Here are some proven strategies to increase repeat purchases:
Answers from the internet
How do I grow my repeat sales?
A segment of your repeat buyers has gone quiet — no orders in three weeks. They've responded best to WhatsApp in the past, so I've drafted a win-back around your bestsellers.
Two smaller opportunities are queued behind it. Approve, and the first one goes out today.
Answers from your business
That's the difference between advice and judgment.
It knows why
Marketing blames the ad. Operations blames the courier. The meeting ends on the loudest guess — and money goes to fixing the wrong thing. Loop doesn't guess: it reads the orders, the campaigns, and the conversations, and comes back with the actual reason.
What a dashboard says
Down. That's all it knows.
What Loop says
The dip starts Tuesday at 2 PM — the hour your best seller went out of stock. The ads are fine. Pause its ads until the restock lands Thursday, and message the customers who asked about it first.
Cause found — fix attachedAnything can tell you sales are down. Loop tells you why — before you pay for the wrong fix.
The three jobs
Loop monitors everything, all the time: marketing, sales, inbox, campaigns, customer behavior. It finds issues before they cost you and opportunities before they expire, then brings them to you unprompted.
Cart-recovery messages stopped converting this week.
When Loop flags something, it arrives with a decision attached: what to do, the reasoning, the expected outcome, and what could go wrong. Every decision is justified, and you can read exactly how Loop got there.
Approve a decision and Loop carries it out through Preboot: launches the campaign, adjusts the journey, builds the segment, updates the bot. When a decision needs something outside the platform, Loop still produces it in full: a plan you can hand to your team.
Approved → executing → live. Routine, not dramatic.
Anatomy of a decision
You shouldn't have to trust an AI. You should be able to check it — in a minute, without a data team. So every decision Loop brings you arrives in the same four-part shape.
Win back the regulars who went quiet last month — a personal check-in with their usual order, not a blast.
They bought every month for a year, then stopped. No complaints anywhere in their conversations — they just drifted. Quiet isn't lost. Yet.
Some answer, some order — and the journey learns which message did it. If nobody responds, it stops on its own.
Done clumsily, it feels pushy. So: one message, personal tone, and anyone who doesn't reply is left alone.
Approve, and it runs through your own platform — one click rolls it back. Hold, and it waits. It won't sulk, but it will follow up.
Beyond marketing
Half of managing is finding out what actually happened. Loop was there for every conversation — so the answers stop being opinions.
Who replies fast, who saves sales, who needs coaching — today you find out in the annual argument.
Reply times, resolutions, and outcomes per person, pulled from the conversations themselves. Reviews become ten minutes of facts.
Most bonus plans reward whoever looks busiest.
Loop drafts targets from what actually drives results — and every number behind a target is one click away, for you and for them.
Half the answers in your business live in one person's head.
A missing price, an unclear policy, a delivery rule — Loop asks the person who owns it, saves the answer, and never asks twice.
Trust, engineered
Reasoning traces.
Every conclusion shows its work: the data it looked at and the steps it took.
Session summaries.
Every conversation Loop handles is summarized so your team picks up with context, never cold.
Handoff reasons.
When Loop passes a conversation to a human, it says why, so your team knows what the customer needs before saying hello.
Approval and rollback.
Loop changes nothing important without your approval, and every change can be rolled back in one click.
What Loop actually does
Which customers should I win back first?
Reading purchase history…
Scoring recency, frequency, and spend…
Drafting the win-back campaign…
Loop
Three segments found. One is worth a campaign this week — the draft is ready for your approval.
Your industry
Seven industries, each with its own page: what Loop watches there, what it decides, and the numbers it lives by.
It doesn't sleep, doesn't forget a customer, and doesn't hand in a resignation. Message us on WhatsApp and we'll show you Loop working on real data, not slides.