Instagram and WhatsApp both?
Yes — DMs, comments, story replies, and WhatsApp all land in one inbox, and the AI books from any of them. TikTok, Messenger, and Telegram are there too.
Won't it double-book my stylists?
The AI books from availability you control, and your team can adjust anything from the same inbox. Salon systems connect through custom integrations to keep calendars in lockstep.
Will it sound like my brand?
You set how it speaks — tone, phrases, what it never says. Changes are validated and previewed before publish, so the voice never drifts.
Can it really measure my stylists fairly?
It measures what's already on the record: rebooking, retention, and handling quality from real conversations. Managers see it under roles and permissions — and targets built from it tend to be accepted precisely because they're factual.
Does Loop change prices or offers on its own?
No. Loop proposes — a slow-day offer, a deposit policy, a reworked price presentation — with reasoning and expected outcome attached. Nothing goes live without your approval, every change is previewed, and one click rolls it back.
Is this only for big salons?
No. Plans scale from a single-chair studio to a multi-branch chain — and every plan includes Loop, the journeys, and the full inbox.