Loop
Platform
Explore the platform ReportsTrace campaigns through conversations to orders. Ask Loop for a report, refine it in chat, and save it for your team.InboxYour customers use seven channels. Your team answers from one inbox, with the customer’s history and a clear next step.CampaignsBuild audiences from purchase and engagement patterns. Follow each message’s delivery while Loop helps you understand the results.JourneysDescribe the follow-up and let Loop build it. Set the timing and conditions, preview your changes, and publish when ready.ChatbotsAnswer from your knowledge base, understand customer images, and check changes before publishing. Pass the conversation to a teammate when needed.CustomersEvery conversation and order adds to the customer record. Keep contact details, preferences, and purchase history together.
Use cases
All use cases MarketingConnect campaigns to conversations. Plan the next message with context.SalesKeep the enquiry, quote, and next follow-up together.Supply chain planningPlan stock and capacity around what customers ask for.Customer supportAnswer from the customer record. Hand over with the full context.Customer successMake the next visit or order part of the relationship.
Industries
All industries E-commerceBrowse → ask → orderClinics & healthcareBook → remind → follow upDental clinicsVisit → treatment → recallRestaurantsOrder → prepare → returnBeauty & aestheticsConsult → book → rebookReal estateEnquire → qualify → viewTravelPlan → prepare → travel
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Preboot for travel & Umrah

The trip changes. Keep the details together.

Turn a traveler’s request into a plan your team can work with. Keep the itinerary, documents, and every change in the same conversation.

Talk to us

Emma’s request

Four nights in Jeddah for two. We arrive late, won’t have a car, and want time in Al Balad.

Late arrival, transfers, and an easy first morning. The draft starts with those details.

Your itineraryDraft

Jeddah, at your pace

4 nights2 travelers

  1. ArrivalLate airport pickup · hotel check-in
  2. Day 02An easy morning, then Al Balad
  3. Days 03–04Time by the coast · transfers requested
  4. ReturnHotel pickup · airport transfer

Price & availability: agent confirmation required

Jeddah · four nights by the sea

Before departure

The details travel together.

Documents stay with the traveler. Reminders follow the trip. Missing details reach the right person.

Emma · Jeddah

Before the flight

  • Traveler detailsBoth travelers received
  • Flight & hotel confirmationsAgent reviewing
  • Late airport pickupDriver details requested

A useful request, before departure

Emma, please send your arrival flight number so we can confirm the late pickup. Your Jeddah itinerary is attached.

The reply stays with the itinerary. Your agent confirms the pickup details.

Requests and reminders follow the trip record and your messaging rules.

Could we stay one more night in Jeddah and return on Friday?

Handed to your travel team

  • Current trip: four nights · two travelers
  • Check: extra hotel night and return flight
  • Also update: hotel-to-airport transfer

Awaiting agent review

Your agents, in the loop

One extra night. One informed agent.

The agent sees the original plan, the new request, and what needs checking. They can discuss the change without making the traveler repeat the trip.

The agent confirms availability, fees, and traveler approval before any booking change. Available actions depend on the connected system.

Built around your agency.

Connect the systems you book through
Booking-system actions depend on a supported API and your permissions. Your team or connected system confirms prices and availability; an itinerary draft is not a booking.
Keep groups and Umrah trips coordinated
Use journeys to request documents, schedule updates, and flag missing items for the coordinator. Your team confirms requirements and arrangements for each traveler.
Send the useful update
Messages follow consent, opt-outs, and channel rules. Set the timing from the trip record, and have your team review any booking change before it is made.