Can it handle group trips?
Yes — group journeys handle document collection, payment reminders, and updates per group, and Loop shows you completion status across the whole group at a glance.
What languages does it speak?
The AI answers travelers in their own language, and your team works in one inbox regardless of what language the traveler writes in.
Does it connect to booking systems?
Quotes and conversations work in chat from day one. Booking and back-office systems connect through custom integrations — and Loop can work them for you: holds, rebookings, and updates, each one approval-gated.
Can it survive our high season?
That's what it's for. The AI absorbs the surge that used to bury your staff, and plans scale up to unlimited conversations.
Can it really measure my agents fairly?
It measures what's already on the record: quote speed, conversion, and handling quality from real conversations. Managers see it under roles and permissions, and targets built from it tend to be accepted precisely because they're factual.
What happens when Loop doesn't know an answer?
It finds the gap and asks the person who owns it — an unclear visa rule goes straight to your ops lead — then folds the validated answer into the knowledge base, previewed before any traveler sees it.