The Preboot platform
One platform for every customer conversation.
Six channels, your whole team, your store data, and an AI employee in one place. This is where Loop and your team get work done.
- TikTok
- Messenger
- Telegram
Reports
Which message actually made the sale? This can tell you.
Your ad manager says one thing, your analytics says another — and neither of them saw the sale close in a WhatsApp chat. Preboot did. The campaign, the conversation it started, and the order that ended it are captured as one chain, automatically. And for every other question there's no report builder to learn: describe it to Loop and the chart takes shape right in the chat.
- Campaign → conversation → order, linked
- Sales, campaign & team dashboards
- Any metric, any breakdown
- Iterate right in the chat
- Save to your dashboards
- Shareable with your team
Inbox
Never lose a customer in the noise.
Customers message you on six different apps; your team answers from one inbox. Nothing gets missed, nothing gets answered twice, and every conversation has an owner.
- All six channels in one view
- Assignments & teams
- Saved replies
- Internal notes
- Tags
- CSAT surveys
Campaigns
Campaigns that kill their own losers.
Every campaign starts as a good idea. Some stop being one mid-flight — and keep spending anyway. Preboot campaigns go to segments built from real behavior instead of your whole list, and Loop watches the results as they land: what's working gets more room, what's fading gets flagged with the fix drafted.
- Segment targeting
- RFM & engagement segments
- Loop watches results as they land
- Delivery reports
- Message status tracking
Journeys
The follow-up nobody remembered to send? Sent.
Sales aren't lost in the conversation — they're lost in the silence after it. Journeys are the follow-ups that never get forgotten: describe one in your own words, Loop builds it, you preview exactly what changes before it goes live, and one click rolls it back.
- Built by Loop from a sentence
- Visual builder
- Triggers & conditions
- Branches & routers
- Preview before live
- One-click rollback
- Custom integrations
Chatbots
A chatbot you can tune without breaking.
Your bot answers customers when you're closed, which is exactly why you're afraid to touch it. Every change is validated before publish, and when a human needs to step in, the bot says why.
- Menu bots on every plan
- AI chatbots with knowledge bases
- Understands images customers send
- Validated before publish
- Human handoff with reasons
- Session summaries
Customers
Know your customers, automatically.
Every conversation and order builds the customer record. No data entry, no spreadsheet exports. Your store and your conversations finally live in one place.
- Custom fields
- Tags & segments
- RFM segmentation
- CSV import with history
- Salla sync
- Shopify sync
Under the hood
A data team's infrastructure, without the data team.
Every conversation, order, campaign, and click lands in one warehouse — linked and indexed from day one. You never set it up, and you'll rarely think about it. It's simply why everything above works: why a sale traces back to the message that started it, why Loop can answer “why”, and why any report is one sentence away.
Also in the box.
On the record
Run the team on the record, not on memory.
When something breaks, “who changed what” shouldn't be an investigation. And when someone does great work in the inbox all year, it shouldn't be invisible at review time.
Who did what, when
Roles decide who can touch what, and every change is on the record — a bad Tuesday takes five minutes to untangle, not a week.
Performance from real work
Reply times, saves, and sales per person, read from the conversations themselves — not from self-reports.
Targets with numbers behind them
Set incentives on outcomes everyone can see. Your team can check the same numbers you do.
The boring section that saves your business.
You'll skim this — until the day a WhatsApp number gets blocked and nothing above this line matters anymore. Warm-up, sending practices, and quality monitoring quietly protect the number your business runs on. It's why campaigns here target segments instead of blasting lists. Think of it as insurance: invisible right up until it's everything.
See it with your own data.
A demo on our data proves nothing. Bring yours.