Grow the value of every customer
Advanced customer journeys and AI agents to grow repeat purchases and customer lifetime value. Conversations, orders, and follow-ups—working together.
Preboot Connected data. Ready for action.
Ready-made integrations + custom API connections
Built for the conversations your business runs on.
The work behind a returning customer
“Who is ready to buy again?”
Purchase patterns, customer preferences, and the right moment to reconnect.
“What should happen next?”
A relevant message, a timely answer, a follow-up that responds to their reply.
“What brings them back?”
Connect the conversation to the order. Learn which journeys lead to another purchase.
Turn those signals into action. Build the relationship beyond the first sale.
Meet Loop
Meet Loop, the AI inside your workspace. It connects conversations, orders, and customer history to prepare the work that brings customers back.
Get to know Loop
Loop Ready for your review Customer retention
Your regulars have gone quiet.
Their usual monthly order is overdue. There’s a reason to check in.
Suggested next step
A personal check-in, to the right customers.
Audience and message prepared. You make the call.
Connects conversations, orders, and customer activity.
Brings you a proposal, with the context behind it.
Acts after approval and keeps the outcome in view.
Advanced customer journeys
Build journeys that increase retention and customer lifetime value. Respond to what each customer does, what they buy, and when they are ready for the next step.
Explore customer journeys
Start from an order, a conversation, or an event in a connected system.
Use conditions, waiting steps, replies, and outcomes to choose what happens next.
Create replenishment, return, and reactivation journeys around your customers.
AI agents, working alongside your team
Customers do not always explain in text. Your agents understand product photos, videos, voice notes, and documents—then use your data and policies to take the right next step.
Sales Agent
I love this set, but it’s a little expensive.
Identifies the set in the photo and searches the catalogue for lower-priced alternatives.
Of course! We have smaller options from the same collection at a lower price. Here are a couple of options:
Two fragrances from the collection
$79
One fragrance, 50 ml
$49Support Agent
My perfume arrived broken.
Reviews the video and identifies the damaged bottle.
I’m sorry this happened. Could you share your order number?
#2365443
Checks that the product in the video matches the order.
I’m sorry, James. Would you prefer a refund or a replacement?
I want a refund. I won’t order from you again.
Checks the store’s return and unhappy-customer compensation policies.
We’re very sorry, James. I’ve created your return request. Under our store’s policy, the refund will reach your bank account within 24 hours.
Return request created for order #2365443.
Personal apology and coupon scheduled for 24 hours later, following the compensation policy.
24 hours later
Follows up on schedule and applies the personal coupon’s conditions.
James, our team is sorry for your experience. We’d like to make it right with a personal code: KH334. It gives you 100% off your next order under $50. Please use the same account as your original order—the code is just for you.
KH334 is tied to the original customer account and the next order only.
Retention AgentUnderstands the note, records the travel-size preference, and checks stock.
Absolutely. I’ve noted your preference for the travel size and will let you know when it returns.
When the product is back in stock
Your favourite fragrance is now available in the travel size. Can I help you reorder?
Follow-up connected to the customer’s preference and the restock event.
Marketing AgentPrepare a campaign for the new collection using this brief.
Reads the brief and extracts the audience, products, and exclusions.
I’ve prepared a segment of customers who asked about travel sizes, excluding recent buyers. Suggested message: “Your favourite fragrances, sized for your next trip.”
Audience and message ready for your team to review before sending.
Admin AgentApply this follow-up procedure to the post-purchase journey.
Reads the waiting period, reply conditions, and support handoff instructions.
The change is ready: wait two days after delivery, then ask about satisfaction. Reported problems route to support and stop promotional messages. Please review before activating.
Journey change prepared in preview. Awaiting your approval.
Assist AgentThe customer is asking where order #2365443 is. Draft a reply for me.
Checks the order status and tracking information.
The order has shipped and is expected tomorrow. Suggested reply: “Hi James, your order is on its way and should arrive tomorrow. I’ll send you the tracking link so you can follow its progress.”
Reply ready for your teammate to review and send.
Excelso
An excellent experience. The app has made customer service and organizing conversations much easier for us. The AI is practical and easy to use, and clearly saves time and effort. The support team is also helpful and quick to respond. One of the best apps we’ve used on Salla—well worth it. 
Skinora
Fantastic, and I recommend it. After trying many tools, Preboot is the best fit. We connected the entire customer journey across WhatsApp and email, and the experience has been fantastic. 
Homely
The best API platform. They’re practical and very flexible, and the after-sales service is outstanding. 
Karam Alnakhil Ajwa Dates
A reliable service. Our experience with the app has been excellent. Connecting the WhatsApp Business API to our store was easy, clear and, most importantly, quick. The interface is clear and detailed for monitoring customer service and team performance. The support team and account manager are very helpful and quick to respond. Thank you, Preboot. 
Cutepets
An excellent app. Technical support and the team are very helpful. Whenever you need anything, they’re there. 
Alhadaf Store
Excellent, with very professional service. 
PAPILONA
One of the best apps. They’re very helpful. 
Waggy Store
Wonderful service. Thank you. 
Kawakeet
An outstanding app that uses artificial intelligence to target customers. 
Zaytouna Aljouf
The best official WhatsApp platform. 
MY BABY
An innovative platform with outstanding staff. 
Madinat Hajar Trading Company
The best enterprise WhatsApp app. 
sadeel
A wonderful app and excellent service. Thank you. 
Bazil Store
One of the best WhatsApp API apps. It has many features for marketing and customer service, which you can tailor to your exact needs.
Their team is very responsive and helpful. Excelso
An excellent experience. The app has made customer service and organizing conversations much easier for us. The AI is practical and easy to use, and clearly saves time and effort. The support team is also helpful and quick to respond. One of the best apps we’ve used on Salla—well worth it. Skinora
Fantastic, and I recommend it. After trying many tools, Preboot is the best fit. We connected the entire customer journey across WhatsApp and email, and the experience has been fantastic. Karam Alnakhil Ajwa Dates
A reliable service. Our experience with the app has been excellent. Connecting the WhatsApp Business API to our store was easy, clear and, most importantly, quick. The interface is clear and detailed for monitoring customer service and team performance. The support team and account manager are very helpful and quick to respond. Thank you, Preboot. Bazil Store
One of the best WhatsApp API apps. It has many features for marketing and customer service, which you can tailor to your exact needs.
Their team is very responsive and helpful. Cutepets
An excellent app. Technical support and the team are very helpful. Whenever you need anything, they’re there. Homely
The best API platform. They’re practical and very flexible, and the after-sales service is outstanding. Unlimited possibilities for connection
Your store, CRM, ERP, or a system built just for your business. Go beyond a fixed connector list: connect through APIs, bring the response into Preboot, and use it in the next step.
Explore custom integrations Preboot Connected data. Ready for action.
Ready-made integrations + custom API connections
Ready-made integrations and custom API connections.
Map the response to the customer fields your team uses.
Use that information inside a customer journey.
Prebuilt integrations
Already connected to the tools your business runs on. Bring conversations, marketing performance, and commerce data into the same workspace.
Messaging
Your messaging channels in one inbox, with the customer’s context alongside every reply.
Shared inboxIs this collection available in a smaller size?
Can I change my delivery address?
Could you send me a copy of my invoice?
Is this collection available in a smaller size?
Yes, there is a travel-size set. Would you like to see it?
Marketing reporting
Connect your ad accounts for reports on spend and campaign performance.
Meta Ads, TikTok Ads, and Snapchat Ads in the same report.
Ecommerce
Products, orders, and purchase history—ready for your team, AI agents, and customer journeys.
Reports built around your questions
Ask Loop for the report you need. Sales, retention, campaigns, or team performance. Choose the measures, change the breakdown, and save the result to your dashboard—all through conversation.
Explore custom reports“Compare repeat purchases by week and loyalty tier.”
“Make it monthly. Show only returning customers.”
Save the report and return to it in your dashboard.
Use customer activity and order history to build replenishment, repeat-purchase, and reactivation journeys. Conditions, waiting steps, and replies shape what happens next for each customer.
They support sales, customer service, retention, marketing, workspace administration, and your team’s daily work. Each role works with the relevant customer context and connected systems.
Yes. Alongside ready-made integrations, custom API connections let you work with your own systems, map returned information to customer fields, and use it inside journeys.
You can ask Loop for a custom report, choose measures and segments, refine it through conversation, and save it to your dashboard.
