Loop Platform Use cases Industries FAQ About Contact

For businesses that sell through chat

What would you let an AI do if you could undo it?

Loop works inside Preboot, where your conversations, orders and campaigns already live. It reads all of it, tells you what it would do and why, and does it when you say yes. Anything it changes is previewed first and comes with an undo.

100,000,000
messages through the platform
11.4M
orders processed
68M
abandoned carts processed

It all runs through one platform, so Loop sees the decision and what came of it.

The workspace

One inbox. Every channel. And Loop, already looking.

Sound familiar?

You know your business could grow faster. You just can't see where.

My growth has plateaued.

You're doing everything that worked last year. Last year, it worked.

CAC keeps rising month over month.

Same ads, same audience, worse math every month.

I manage my team on vibes.

Who replies fast, who wins customers back, who needs coaching — opinions at review time, not facts.

My chatbot has no idea what sold. My dashboard can't message anyone.

Every AI tool so far has been one or the other. A bot that answers but has never seen an order, or a report that has seen everything and can't do a thing about it. Nothing ties what you decided to what it brought in.

That last one — nothing ties the decision to what it brought in — is the problem we built a company around.

Meet Loop

It reads your whole business, and it's allowed to touch it.

Most AI tools can either see your business or act in it, not both. Loop sits inside your Preboot workspace, next to every conversation, order and customer record, so it gets to do both. It notices things, suggests what to do, and does it through your own platform once you approve — and it doesn't wait to be asked.

It notices.

Loop watches your inbox, campaigns, and sales around the clock and sees problems while they're still small.

It decides.

Not another dashboard: a decision. What to do, why, the expected outcome, and the risks, with full reasoning shown.

It executes.

Approve, and Loop does the work through your own platform. Because the orders run through the same place, it also sees what came of it. Anything it can't do itself, it hands you as a plan.

And it behaves like your best hire.

It persists

That thing you've been putting off for weeks? It brings it up again — unprompted, with the fix already drafted.

It keeps a cadence

Every Monday, a review of the week arrives on its own — what slipped, what worked, and what needs your decision.

It asks

Missing a price? An unclear policy? It asks the person who knows, saves the answer, and never asks twice.

Change without fear

Touch anything. Break nothing.

Most businesses don't stop improving because they're lazy. They stop because they're scared. One wrong change to a working funnel, one bad message to 4,000 customers, and it's real money. So Loop earns its freedom in steps. At first it only watches. Then it suggests, and shows its reasoning. You approve, it acts, and it watches what happened before it suggests the next thing. Nothing goes live without you, and anything can be rolled back with one click.

Customize the journey.

Every change previewed before it's live.

Touch working offers.

See what a change affects; roll it back in one click.

Tune the chatbot without breaking it.

Every change validated before publish.

Let Loop act, with seatbelts.

Loop's changes follow the same rules: preview, your approval, one-click rollback, reasoning always visible.

Customer journeys

Sales aren't lost in the conversation. They're lost in the silence after it.

Journeys are the follow-ups that never get forgotten. Describe one in your own words — "remind anyone who didn't reply after two days" — Loop builds it, and it runs around the clock. Previewed before it goes live, undone in one click.

The regular who quietly stopped coming

Nobody notices they're gone until it's been months.

The journey catches the first missed rhythm and reaches out with their usual — before somewhere else becomes the new usual.

The 4:00 that just cancelled

A hole in today's schedule, and no time to fill it.

The cancellation frees the slot, the waitlist gets the offer, and the hour is sold again — while you're busy with a customer.

The customer you already won

The first sale ends the conversation — and the relationship with it.

Thank-yous, check-ins, and the right next offer in the right week turn one purchase into a habit.

First, the basics

Everything you'd expect. Out of the box.

  • Email
  • WhatsApp
  • Instagram
  • TikTok
  • Messenger
  • Telegram
  • Six channels, one inbox. Email, WhatsApp, Instagram, TikTok, Messenger, and Telegram, with your whole team.

  • Your WhatsApp number, protected. Warm-up, quality monitoring, and sending practices that keep it safe.

  • Campaigns that don't waste money. Segmented targeting instead of blasting your whole list.

  • Reports you'll actually read. Sales, campaigns, team, and customers. No data team needed.

  • Built for commerce. Salla and Shopify connected out of the box.

  • One customer record. Every conversation and order builds it, automatically.

What Loop actually does

Ask things no dashboard can answer. Or don't ask — Loop notices on its own.

Loop working

Which customers should I win back first?

Reading purchase history…

Scoring recency, frequency, and spend…

Drafting the win-back campaign…

Loop

Three segments found. One is worth a campaign this week — the draft is ready for your approval.

Reasoning ▸ Risk: low Reversible

Before & after

The same business, run twice.

The follow-ups

By hand

Whoever remembers

With Preboot

Sent every time, on time — no customer slips because someone was busy

What to fix next

By hand

Gut feeling and a dashboard

With Preboot

A ready call: what to do, why, and what could go wrong — you approve

Which message made money

By hand

A guess

With Preboot

Every sale traced back to the exact message that started it

Who's performing

By hand

Opinions at review time

With Preboot

Reply times and outcomes per person, from real conversations

Your industry

A dental clinic and a fashion brand don't have the same Tuesday.

Seven industries, each with its own page — where it leaks, what Preboot does about it, and the numbers it lives by.

Built to be trusted

An AI with hands needs rules. Ours are strict.

Nothing ships without you.

Loop changes nothing important without your approval, and everything rolls back in one click.

Reasoning, always visible.

Every decision shows its work. You can audit any conclusion Loop reaches.

Your number, protected.

Warm-up, quality monitoring, and segment-first sending keep your WhatsApp number safe.

Your data is yours.

It runs your workspace and gives Loop context. Never sold, never used for anyone else.

Built for every market where business runs on conversations.

The fastest way to understand Preboot is to talk to it.

Our own WhatsApp runs on Preboot. Message us to see the experience your customers would get, then ask us anything.