Can it really reply to comments on my posts and ads?
Yes — comment patterns, story replies, and ad replies each get their own flow, and the conversation continues in the DMs until the consultation is booked.
What happens when a patient sends a photo of their teeth?
The AI never diagnoses. It acknowledges, summarizes the conversation, and routes it to the doctor — the patient gets a professional answer without repeating themselves.
Where do the installment answers come from?
From you. Your payment plans and prices are part of the bot's knowledge, changes are validated before publish, and anything unusual hands off to staff.
How do the six-month recalls actually work?
A journey watches each patient's treatment dates. When a cycle lapses, the patient gets a recall message and your team sees who is overdue — Loop keeps the list current.
Can it really measure my front desk fairly?
It measures what's already on the record: reply speed, bookings, and handling quality from real conversations. Managers see it under roles and permissions, and targets built from it tend to be accepted precisely because they're factual — no arguments about whose lead it was.
What happens when the AI doesn't know an answer?
Loop finds the gap and asks the exact person who owns it — the doctor, the desk, you. The validated answer lands in the bot's knowledge, previewed before publish and reversible in one click, so the question is asked once and answered forever.