Loop
Platform
Explore the platform ReportsTrace campaigns through conversations to orders. Ask Loop for a report, refine it in chat, and save it for your team.InboxYour customers use seven channels. Your team answers from one inbox, with the customer’s history and a clear next step.CampaignsBuild audiences from purchase and engagement patterns. Follow each message’s delivery while Loop helps you understand the results.JourneysDescribe the follow-up and let Loop build it. Set the timing and conditions, preview your changes, and publish when ready.ChatbotsAnswer from your knowledge base, understand customer images, and check changes before publishing. Pass the conversation to a teammate when needed.CustomersEvery conversation and order adds to the customer record. Keep contact details, preferences, and purchase history together.
Use cases
All use cases MarketingConnect campaigns to conversations. Plan the next message with context.SalesKeep the enquiry, quote, and next follow-up together.Supply chain planningPlan stock and capacity around what customers ask for.Customer supportAnswer from the customer record. Hand over with the full context.Customer successMake the next visit or order part of the relationship.
Industries
All industries E-commerceBrowse → ask → orderClinics & healthcareBook → remind → follow upDental clinicsVisit → treatment → recallRestaurantsOrder → prepare → returnBeauty & aestheticsConsult → book → rebookReal estateEnquire → qualify → viewTravelPlan → prepare → travel
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All industries

Preboot for dental clinics

Care continues between visits.

The reminder, the reply and the next visit belong in one patient conversation. Give reception the context to follow through.

Talk to us
Emma’s next visit
Thursday’s appointment book
24ThursdaySeptember
Consultation Confirmed
Emma · Check-up Awaiting reply

Appointment reminder

Emma, your check-up is tomorrow at 16:30. Still a good time?

Yes, see you then.
16:30 · Confirmed

After Emma’s visit

The recall starts with your dentist’s instruction.

Your clinic records when a patient should return. Preboot uses that date for the follow-up, with the conversation ready for reception.

Recall recordReception · Sophie

Emma

Visit completed
24 September
Recall set by the clinic
24 March

Timing comes from the patient’s clinic record, not an AI recommendation.

When the recall is due

Emma, it’s time for the check-up your dentist scheduled. Shall we find you an afternoon appointment?

An appointment after 4 would work.

Sophie has the recall date and Emma’s preferred time together.

When a treatment plan needs follow-up

The conversation continues. The dentist stays in charge.

A patient may be ready to continue but still have a question. Reception handles the timing and approved payment options; clinical judgment stays with the dentist.

Emma · Treatment-plan conversation

A next visit to arrange

Plan
Shared by the clinic
Next action
Arrange the next appointment
Owner
Sophie · Reception

Emma asks

Could I come after work for the next appointment? And can I split the payment?

Reception checks appointment times and the clinic’s approved payment terms.

Questions about treatment, symptoms or photos go to the dentist with this conversation attached.

Before the first reminder

Your clinic sets the rules.

Connect the patient and the appointment

We confirm how your booking system supplies appointments, recall dates and patient identifiers before setting up the journey.

Use the information your clinic approves

Services, prices and payment terms come from your approved information. Reception handles missing details; the dentist owns diagnosis and treatment decisions.

Keep access and contact appropriate

Team roles and permissions govern access. We review your data-handling requirements, consent rules and follow-up timing with you before rollout.