Loop
Platform
Explore the platform ReportsTrace campaigns through conversations to orders. Ask Loop for a report, refine it in chat, and save it for your team.InboxYour customers use seven channels. Your team answers from one inbox, with the customer’s history and a clear next step.CampaignsBuild audiences from purchase and engagement patterns. Follow each message’s delivery while Loop helps you understand the results.JourneysDescribe the follow-up and let Loop build it. Set the timing and conditions, preview your changes, and publish when ready.ChatbotsAnswer from your knowledge base, understand customer images, and check changes before publishing. Pass the conversation to a teammate when needed.CustomersEvery conversation and order adds to the customer record. Keep contact details, preferences, and purchase history together.
Use cases
All use cases MarketingConnect campaigns to conversations. Plan the next message with context.SalesKeep the enquiry, quote, and next follow-up together.Supply chain planningPlan stock and capacity around what customers ask for.Customer supportAnswer from the customer record. Hand over with the full context.Customer successMake the next visit or order part of the relationship.
Industries
All industries E-commerceBrowse → ask → orderClinics & healthcareBook → remind → follow upDental clinicsVisit → treatment → recallRestaurantsOrder → prepare → returnBeauty & aestheticsConsult → book → rebookReal estateEnquire → qualify → viewTravelPlan → prepare → travel
CustomersFAQ AboutContact
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FAQ

Questions, answered straight.

The essentials before you get started: what connects, how changes work, and where your team stays involved.

  1. What is Preboot?

    A shared workspace for customer conversations, orders, campaigns, journeys, and reports, with Loop, the AI that works alongside your team.

  2. What does Loop do?

    Loop uses your workspace data to investigate questions, prepare work, and explain proposed changes. You review before it acts. Supported chatbot and journey edits can be rolled back; a delivered message cannot be unsent.

  3. Which channels can I connect?

    Email, WhatsApp, Instagram, TikTok, Messenger, Telegram, and X.

  4. Does it work with my store?

    Salla and Shopify sync orders, carts, and customers. Other systems may connect through custom integrations.

  5. Can I change my chatbot or journeys?

    Yes. Preview and validate changes before publishing, with one-click rollback. Loop’s proposals follow the same approval process.

  6. Will my WhatsApp number be safe?

    Warm-up, quality monitoring, and targeted sending help manage risk. WhatsApp sets its own rules; no platform can guarantee against restrictions.

  7. How does pricing work?

    Annual plans include the platform, Loop, and a managed launch. We quote the plan and launch fee upfront.

  8. Where is Preboot available?

    Most of our customers are in Saudi Arabia. We also onboard select international businesses.

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You should understand a change before you approve it.

Loop brings you the context and the proposed next step. Review it with your team, adjust it, or keep it on hold.

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